wik71's Privacy Policy

1. What Information We Collect

When you register, log in, or use our services on wik71, we may collect the following types of information:

1.1 Personal Identification Information

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Payment-related information (partial account number details for bKash, Nagad, Rocket, or Upay)

1.2 Automatically Collected Information

• IP address and device identification details
• Browser type and version
• Operating system
• Your website usage patterns (pages visited, duration)
• Information obtained from cookies and similar tracking technologies

1.3 Transaction-Related Information

• Deposit and withdrawal records
• Betting history and gaming activity
• Bonus and promotional offer usage details

2. Purpose of Data Collection

We use your information for the following legitimate purposes:

• Account management: To handle registration, identity verification, and account security.
• Service delivery: To operate betting, casino games, and other features.
• Financial transactions: To process deposits and withdrawals and to prevent fraud.
• Age verification: To prevent access by persons under 21 years of age.
• Customer support: To respond to your complaints and questions and to provide assistance.
• Legal compliance: To comply with applicable laws and regulations.
• Responsible gaming: To identify problematic gaming behaviour and provide necessary support.
• Platform improvement: To enhance the quality of our website and services.

We will not use your information for any purpose beyond those stated above.

3. Cookies and Tracking Technologies

wik71 uses cookies to improve your browsing experience. Cookies are small data files stored on your device.

3.1 Types of Cookies

• Essential cookies: For maintaining login sessions and running the core functions of the platform.
• Analytical cookies: To understand how users interact with our site.
• Functional cookies: To remember your preferences and settings.

3.2 Cookie Control

You can disable cookies by changing your browser settings. However, this may limit some functionality of the platform. Disabling cookies may affect your login session and personalised experience.

4. Data Sharing and Disclosure

wik71 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only necessary information is shared with trusted partners handling payment processing (bKash, Nagad, Rocket, Upay), technology services, and fraud prevention. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information in accordance with a court order, a lawful request from a government authority, or the requirements of applicable law.

4.3 Fraud and Security

If fraudulent activity, money laundering, or other illegal conduct is suspected, information may be shared with the relevant authorities for the purpose of cooperation.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred, provided that protection equivalent to this privacy policy is ensured.

5. Data Retention and Security

We take the highest technical and organisational measures to ensure the security of your personal information.

5.1 Security Measures

• All data transfers are carried out using SSL (Secure Socket Layer) encryption technology.
• Your payment information is stored in encrypted form.
• Firewall and access control systems are in place to prevent unauthorised access.
• Regular security audits are conducted.
• Only authorised personnel can access your information on a need-to-know basis.

5.2 Data Retention Period

We retain your information for as long as it is considered necessary. Even after an account is closed, information may be kept for a defined period to meet legal, regulatory, or business requirements. When information is no longer needed, it is securely deleted or anonymised.

6. Your Rights

You have the following rights over your information and you may exercise these rights at any time:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: If any of your information is incorrect or incomplete, you may request a correction.
• Right to erasure: In certain circumstances, you may request that your information be deleted.
• Right to restrict processing: In certain cases, you may request that the processing of your information be limited.
• Right to opt out of marketing communications: You may opt out of receiving promotional emails or messages.
• Right to close your account: You may request to close your account at any time.

To exercise any of the rights listed above, please contact us:

7. Protection of Minors' Privacy

wik71's services are exclusively for persons aged 21 or above. We do not knowingly collect personal information from anyone under 21 years of age. If we hold any information belonging to a minor, we will delete it immediately. The age verification process is completed at the time of registration.

If you believe a minor is using our platform, please contact us. To learn more about responsible gaming, please visit our Responsible Gaming page.

8. Third-Party Links and Services

Our platform may include content from game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming). These third parties have their own privacy policies that are outside our control. We are not responsible for the data practices of these third parties.

Our payment providers — bKash, Nagad, Rocket, Upay — operate under their own privacy and security policies. Your financial information passes through these service providers during payment processing.

9. International Data Transfers

In some cases, your information may be stored or processed outside Bangladesh. In such cases, we ensure that the transferred information remains under appropriate protection and that the standards set out in this privacy policy are maintained. Our server services operate using SSL encryption and other industry-standard security technologies.

10. Changes to the Privacy Policy

wik71 may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notification on the platform. The effective date of the revised policy will be stated at the top of the page.

Continuing to use our platform after any changes means you are considered to have consented to the updated privacy policy. We therefore recommend visiting this page regularly.

11. Related Policies and Information

Use the links below to read our other important documents related to this privacy policy:

• Terms and Conditions — The complete terms for using our services.
• Responsible Gaming — Information on safe and healthy gaming habits.
• About Us — Learn more about the wik71 platform.
• FAQ — Common questions and answers.

wik71 believes that transparency and the protection of user information are the foundation of a trusted platform. We are committed to earning and maintaining your trust.