21+ | Responsible Betting

wik71's commitment to responsible gaming

Stay safe while having fun — wik71 provides protection tools, awareness, and support for players in Bangladesh.

Our commitment

wik71 believes that betting and casino gaming is a form of entertainment — not a source of financial stress or addiction. That is why we are committed to protecting every player. Our platform has a number of effective tools and policies for responsible gaming that help players stay in control.

Gambling is primarily for entertainment. However, for some people it can become a problem. To ensure responsible gaming at wik71, we offer deposit limits, self-exclusion, temporary breaks, and 24/7 Bengali live chat support.

Please remember — this platform is for people aged 21 and above only. Account registration or gameplay by anyone underage is strictly prohibited.

  • Every transaction is protected by SSL encryption.
  • Independent auditing is followed to ensure fair play.
  • If suspicious activity is detected, the account is temporarily suspended.
  • An account can be closed at any time at the player's request.
  • 24/7 Bengali live chat support is available for any responsible gaming questions.

Protection tools

Deposit limits

Set a daily deposit limit

You can set the maximum amount you deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and changing it requires a waiting period, which prevents impulsive over-depositing.

Self-exclusion

Self-exclusion feature

If you feel that controlling your betting is becoming difficult, activate self-exclusion. Your account can be locked for a set period (from 30 days to permanent). During this time login and deposits are completely blocked.

Time-out

Temporary break (cooling-off)

Through the cooling-off or time-out feature, your account can be temporarily closed for anywhere from 24 hours to 6 weeks. Use this time to clear your head and reassess your situation.

Gaming history

Activity review

Review your betting history, deposits, withdrawals, and session time. Regularly checking your own activity helps you make informed decisions and reduces the risk of excessive play.

Support

24/7 Bengali live chat

For any issue, at any time — speak in Bengali with wik71's live chat support team. If you have concerns about your gaming, get quick advice and help. Our team assists with complete confidentiality.

Age verification

21+ age confirmation

wik71 strictly prohibits anyone under 21 from opening an account. Age verification is mandatory at registration. If there are underage individuals in your household, keep your device secured with a password.

For ages 21+ only

To participate on this platform you must be at least 21 years old. We do not compromise on protecting minors.

If you believe someone you know who is underage is using this site, please let us know via live chat.

Signs of problem gambling

Responsible gaming means staying aware of your own behaviour. If the following signs appear, it should be taken as an indication that things are becoming problematic:

Warning signs

  • The urge to bet more to recover money that has been lost.
  • Repeatedly returning to betting despite trying to stop.
  • Hiding your betting from family or friends.
  • Neglecting other responsibilities in life (work, family, studies).
  • Borrowing money or spending savings to gamble.
  • Feeling restless or irritable when unable to play.
  • Continuing to play even after a significant loss.

If any of the above signs appear in you, please contact wik71's 24/7 live chat or send an email to [email protected]. Our team will assist you with complete confidentiality.

How to set limits

1

Log in to your account

Access your personal account at wik71 and go to account settings.

2

Find the "Responsible Gaming" section

Within settings, select the "Responsible Gaming" option.

3

Set your preferred limits

Choose a daily, weekly, or monthly deposit limit, session time limit, or self-exclusion period.

4

Confirm

Save the change. Lowering a limit takes effect immediately; increasing one requires a cooling-off period to pass.

5

Contact us if you need help

If you have trouble with the settings or want to activate self-exclusion directly, let our team know via live chat and action will be taken immediately.

Core principles of responsible gaming

To enjoy betting and online gaming, certain core principles should be followed. These principles will keep you safe while having fun:

  • Treat it as entertainment: Do not think of betting as a source of income. It is for entertainment, and both winning and losing are normal.
  • Set a budget: Only spend money that, if lost, will not affect your daily life. Keep a separate budget for betting.
  • Manage your time: Avoid long sessions. Take regular breaks and prioritise family, work, and social life.
  • Consider your mental state: Do not bet when you are stressed, depressed, or under the influence of alcohol. Make decisions with a clear mind.
  • Accept losses: Placing more bets to recover losses is dangerous. View the outcome of each session separately.
  • Do not hesitate to seek help: If you feel you are losing control, contact wik71 support immediately.

Frequently asked questions

Go to the "Responsible Gaming" section in your account settings and select the self-exclusion option. Choose a duration (30 days, 6 months, 1 year, or permanent) and confirm. For faster action, let us know via live chat and your account will be locked immediately.

Yes. Lowering a deposit limit takes effect immediately. However, increasing a limit only takes effect after a set cooling-off period (usually 7 days) has passed. This protects you from decisions made in the heat of the moment.

Your account balance remains completely safe during self-exclusion. Once the exclusion period ends, or if you contact us, a withdrawal can be arranged. For more details, email [email protected].

The minimum deposit amount is ৳500 and the minimum withdrawal amount is also ৳500. The same limit applies across all payment methods — bKash, Nagad, Rocket, and Upay. Plan your budget within these limits as part of responsible gaming.

Contact us immediately via live chat or at [email protected]. We will temporarily secure the account and investigate. At the same time, change the password on your device and have an open conversation with your family about betting.

Yes, completely. If someone under 21 opens an account or there is any suspicion, the account is verified and closed if necessary. Age verification is mandatory at registration. This is an integral part of our responsible gaming policy.

Play safe, enjoy the fun

We are always here for you with our commitment to responsible gaming at wik71. Use live chat for any support or browse our games.

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